Privacy Policy

Privacy PolicyThis Privacy Policy provides information on the processing of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the applicable Spanish data protection laws.Personal Data ControllerThe controller of your personal data is:
Daniel Emil Fica – MotoLife Canarias
C/Tara 10 p2 v3e
35110 Vecindario
Santa Lucía de Tirajana, Las Palmas
NIF: Z0966699Z
operator of the website motolife-canarias.com, hereinafter referred to as the “Controller” or “MotoLife Canarias”.
Contact

If you would like to obtain information about the processing of your personal data or exercise your rights, you can contact the Controller:

  • by post: C/Tara 10 p2 v3e, 35110 Vecindario, Santa Lucía de Tirajana, Las Palmas,
  • by email: motolifecanarias@gmail.com.
Your rights

In connection with the processing of your personal data, and in the cases provided for by applicable law, you have the right to:

  1. access your personal data,
  2. rectify inaccurate or incomplete personal data,
  3. request the deletion of your personal data,
  4. request restriction of the processing of your personal data,
  5. object to the processing of your personal data where the processing is based on the Controller’s legitimate interests,
  6. data portability where your personal data is processed by automated means on the basis of consent or a contract,
  7. withdraw your consent at any time where the processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.

You also have the right to lodge a complaint with the competent supervisory authority, in particular:

Agencia Española de Protección de Datos (AEPD)
Edificio Cuzco IV
Paseo de la Castellana, 141, planta 9
28046 Madrid, Spain.

1. If you are a customer or make a rental reservation

Purpose of processing personal data

 

We may process your personal data for the following purposes:

  • handling enquiries regarding rentals,
  • making and confirming reservations,
  • preparing and entering into rental agreements,
  • providing motorcycle, scooter, bicycle or other vehicle rental services,
  • verifying your eligibility and licence to operate the rented vehicle,
  • handling payments, settlements and security deposits,
  • complying with tax and accounting obligations,
  • contacting you regarding your reservation or rental,
  • handling damage, accidents, fines, breaches of the rental agreement or other incidents related to the rented vehicle,
  • establishing, pursuing or defending legal claims.

Depending on the nature of the rental, we may process, in particular, data such as your first and last name, contact details, identity document details, driving licence details, information concerning your reservation and rental, information relating to payments and security deposits, as well as information concerning damage, fines or other incidents related to the rented vehicle.

Legal basis for processing

 

We process your personal data:

  • pursuant to Article 6(1)(b) GDPR – where processing is necessary to take steps at your request prior to entering into a contract and for the conclusion and performance of the rental agreement,
  • pursuant to Article 6(1)(c) GDPR – where processing is necessary to comply with legal obligations to which the Controller is subject, in particular tax and accounting obligations,
  • pursuant to Article 6(1)(f) GDPR – where processing is necessary for the purposes of the Controller’s legitimate interests, including protecting rented property, handling damage and incidents, and establishing, pursuing or defending legal claims.

Requirement to provide personal data

 

Providing the personal data required to make a reservation and enter into a rental agreement is voluntary, but necessary in order to use the services provided by MotoLife Canarias.

Failure to provide the required data may make it impossible to make a reservation, enter into a rental agreement or release the vehicle to you.

2. If you contact us via WhatsApp, email or telephone

Purpose of processing personal data

The MotoLife Canarias website allows you to contact us via WhatsApp. Reservations are not made directly through the website and the website does not process online payments.

If you contact us via WhatsApp, email or telephone, we may process the personal data you provide for the purposes of:

  • responding to your message,
  • providing information about vehicle and service availability,
  • preparing a reservation,
  • preparing an offer,
  • further communication regarding the rental,
  • establishing, pursuing or defending potential legal claims.

The scope of the personal data processed depends on the information you provide and may include, in particular, your first and last name, telephone number, email address, the content of your message and information concerning your planned rental.

Legal basis for processing

If your enquiry concerns the possibility of entering into a rental agreement or making a reservation, the legal basis for processing is Article 6(1)(b) GDPR.

For other enquiries, the legal basis is Article 6(1)(f) GDPR, i.e. the Controller’s legitimate interest in communicating with users, responding to enquiries and protecting against potential legal claims.

WhatsApp

When you use a link to WhatsApp, you leave the MotoLife Canarias website and use a service provided by an external provider.

Personal data provided via WhatsApp may also be processed by the provider of that service in accordance with its own privacy policy.

3. Recipients of personal data

Your personal data may be disclosed to entities cooperating with the Controller only to the extent necessary to fulfil a specific purpose.

Such recipients may include, in particular:

  • hosting and IT service providers,
  • communication service providers,
  • accounting offices or accounting service providers,
  • legal advisers,
  • banks and entities involved in handling payments or security deposits,
  • insurance companies, where necessary in connection with an incident involving a rented vehicle,
  • technical or roadside assistance providers, where necessary,
  • competent public authorities, police, courts or other authorised entities where disclosure is required by law.

Your personal data is not sold to third parties.

4. Retention periodPersonal data related to enquiries and communications is retained for the period necessary to handle the relevant enquiry and subsequently, where justified, for the period necessary to establish, pursue or defend potential legal claims.
Personal data related to the conclusion and performance of a rental agreement is retained for the duration of the agreement and, after its termination, for the period required by applicable law, in particular tax and accounting regulations, and for the applicable limitation period for potential claims.
Personal data processed on the basis of consent is retained until the consent is withdrawn, unless another legal basis exists for further processing.
5. Social media

If you follow MotoLife Canarias profiles on social media, contact us through such platforms, comment on published content or otherwise interact with our profiles, we may process personal data made available by you through the relevant platform.

Purpose of processing

Personal data may be processed for the purposes of:

  • managing MotoLife Canarias social media profiles,
  • presenting our activities and services,
  • communicating with users,
  • responding to comments and messages,
  • handling rental enquiries,
  • promoting MotoLife Canarias and its services.

The legal basis for the processing of personal data by MotoLife Canarias is Article 6(1)(f) GDPR, i.e. the Controller’s legitimate interest in communicating with users and promoting its business.

Independently of MotoLife Canarias, users’ personal data may also be processed by the operators of individual social media platforms in accordance with their own privacy policies.

6. Data related to the use of the websiteWhen you use motolife-canarias.com, basic technical information necessary for the proper and secure operation of the website and server may be processed automatically. This may include your IP address, device or browser type, date and time of connection and information concerning technical errors.
This information may be used to ensure the proper functioning of the website, maintain IT security, diagnose technical problems and protect the website against misuse or unauthorised activity.
The legal basis for such processing is Article 6(1)(f) GDPR, i.e. the Controller’s legitimate interest in ensuring the security and proper functioning of the website.
7. Transfers of personal data outside the European Economic AreaDue to the Controller’s use of external technology and communication service providers, in particular services such as WhatsApp or social media platforms, personal data may be processed by entities operating outside the European Economic Area (EEA) or may otherwise be subject to international data transfers.
Where such transfers occur, personal data is transferred in accordance with the requirements of the GDPR and using the appropriate safeguards and mechanisms required by applicable law, depending on the relevant service provider and the nature of the transfer.
8. Automated decision-makingMotoLife Canarias does not make decisions concerning customers that produce legal effects or similarly significantly affect them solely on the basis of automated processing of personal data.9. Data securityThe Controller applies appropriate organisational and technical measures designed to protect personal data against accidental or unlawful loss, destruction, alteration, unauthorised disclosure or access.
Access to personal data is limited to persons and entities for whom such access is necessary to perform specific tasks.
10. Changes to the Privacy PolicyThis Privacy Policy may be updated, in particular, in the event of changes to the operation of the website, the scope of services provided, the tools used or applicable laws and regulations.
The current version of the Privacy Policy is published on motolife-canarias.com.
motolifecanarias@gmail.com+34 676 43 44 37
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